Acceptance of Terms

By using this website or making an enquiry, you agree to these Terms and to any additional conditions communicated for a specific cleaning request. If you do not agree, you should not use the website or proceed with a booking request.

Section 01

Acceptance of Terms

By using this website or making an enquiry, you agree to these Terms and to any additional conditions communicated for a specific cleaning request. If you do not agree, you should not use the website or proceed with a booking request.

Section 02

Service Scope

Sparkle Clean provides residential and office cleaning services focused on move-in and move-out cleaning, empty-property deep cleaning, and related handover cleaning work. The exact scope is confirmed after review of the property condition, access arrangements, and the areas to be cleaned.

03
Clause area

Quotes and Payment

Quotes are based on the information provided and may be adjusted if the property condition, size, or scope changes. Where a project requires a deposit or other payment arrangement, the applicable terms will be confirmed before the appointment is finalised. Accepted payment methods may be communicated at the time of booking.

Supporting document HCCH
04
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Bookings and Access

Appointments are arranged by prior confirmation and may depend on access to the property, the agreed scope, and operational availability. Weekend or limited appointments may be offered where suitable, and the customer remains responsible for ensuring lawful access and accurate instructions for the visit.

Supporting document UN Declaration
Policy Terms

All website content, text, layout, and related materials are owned by or licensed to Sparkle Clean and may not be copied, reproduced, or used without permission, except as allowed by law. No rights are granted except those necessary to use the website for its intended purpose.

05 Clause

Intellectual Property

NCC South Africa

All website content, text, layout, and related materials are owned by or licensed to Sparkle Clean and may not be copied, reproduced, or used without permission, except as allowed by law. No rights are granted except those necessary to use the website for its intended purpose.

06 Clause

Service Disclaimer

WIPO

Cleaning services are provided with reasonable care and skill, but Sparkle Clean does not guarantee the removal of every stain, mark, allergen, or odour, and does not provide sterilisation, medical-grade disinfection, hazardous waste removal, pest control, mold remediation, or specialist restoration services. To the fullest extent permitted by law, liability is limited to the direct loss caused by proven negligence.